Executive Assistant / Chief of Staff — Business Partner & Strategic Right Hand
Be the strategic right hand to our COO—own projects, make decisions, and drive impact. Not admin work—true partnership. Autonomy, growth, and variety await.
Position Overview
We're seeking an exceptional Executive Assistant to serve as a true business partner and extension of the COO & founder. This is not a traditional administrative role - it's an opportunity for a highly capable individual to take ownership of diverse initiatives across personal and professional domains, freeing up executive time for strategic focus. The ideal candidate thrives in ambiguity, tackles unfamiliar challenges with confidence, and operates with the judgment and autonomy of a business owner.
Critical distinction: We need someone who can think strategically
and make intelligent decisions independently, not just execute tasks.
You should be comfortable analyzing situations, evaluating options,
and choosing the best path forward without constant guidance.
Example Projects & Responsibilities
Business Operations
- Manage complete vendor lifecycle: research, RFP processes, quote comparison, negotiation, and hiring coordination for services (contractors, maintenance, professional services)
- Own basic financial operations: accounts payable/receivable, billing cycles, invoice processing, payment scheduling
- Serve as primary liaison with bookkeeper, accountants, and financial advisors - ensuring accurate, timely financial records
- Coordinate with legal counsel on contracts, agreements, and misc. compliance matters
- Manage insurance renewals, policy reviews, and claims processing
- Handle business licensing, permits, and regulatory compliance tracking
Project Management
- Lead cross-functional initiatives from conception to completion without hand-holding
- Create and maintain project documentation, timelines, and stakeholder communication
- Conduct first-pass quality reviews on all external deliverables (marketing materials, vendor work, consultant reports)
- Research and implement new business processes and systems
- Manage office or facility improvements
Strategic Support
- Draft initial versions of important communications, proposals, and strategic documents
- Attend meetings as principal's proxy when appropriate
- Make decisions within defined parameters without seeking approval
- Identify and pursue new business opportunities or cost-saving initiatives
Administrative Excellence
- Manage email - draft responses, flag priorities, handle routine correspondence independently
- Build and maintain systems for email triage, task tracking, and follow-up to ensure nothing falls through the cracks.
- Field and resolve staff requests, escalating only when necessary
- Maintain confidential files and sensitive information
- Process expense reports and reimbursements
Ad Hoc Problem Solving
- Navigate complex bureaucratic processes (immigration, licensing, permits)
- Research and solve novel problems with no template or precedent
- Interface with professionals (lawyers, accountants, doctors) on principal's behalf
Mandatory Requirements
Intellectual Capability
- Critical thinking ability: Must be able to analyze complex situations, identify key issues, and develop strategic solutions - not just follow instructions
- Independent decision-making: Comfortable making judgment calls and defending reasoning behind decisions
- Exceptional problem-solving skills: Must independently research and solve complex, unfamiliar problems without guidance
- Strategic thinking: Ability to see the bigger picture and make decisions aligned with long-term objectives
- Fast learner: Proven ability to quickly master new domains, industries, and skill sets
- High cognitive flexibility: Comfortable switching between vastly different types of tasks and thinking modes
- Analytical mindset: Ability to break down complex problems, identify root causes, and propose multiple solution paths
Communication Excellence
- Flawless written communication: Professional business writing, clear documentation, error-free correspondence
- Strong verbal communication: Articulate phone presence, ability to represent principal in meetings
- Stakeholder management: Skilled at managing down and across organizations
Operational Excellence
- Extreme organization: Proven systems for managing multiple complex projects simultaneously
- Attention to detail: Error-free execution in financial matters, contracts, or communications
- Time management: Ability to prioritize and meet deadlines without supervision
- Documentation skills: Creates clear processes and maintains comprehensive records
Technology Proficiency
- Digital native: Intuitive understanding of modern software tools and platforms
- AI integration: Regular and effective use of AI tools (ChatGPT, Claude, etc.) to enhance productivity (not simply as a writing assistant)
- Quick adoption: Ability to learn new software/platforms within hours, not days
- Automation mindset: Constantly seeks ways to systematize and automate recurring tasks
- Advanced MS Office/Google Workspace: Expert-level proficiency required
Professional Attributes
- Extreme ownership mentality: Takes full responsibility for outcomes
- Proactive approach: Anticipates needs, identifies problems before they occur
- Confidentiality: Impeccable judgment handling sensitive personal and business information
- Resourcefulness: Finds creative solutions with limited resources or information
- Intellectual curiosity: Genuinely interested in understanding the "why" behind tasks, not just the "what"
Work Style Requirements
- Time zone alignment: Must be available during CST/EST business hours
- Flexibility: Willing to occasionally (rarely) handle urgent matters outside standard hours
- Remote work capability: Fully equipped home office with reliable, stable and fast internet (100+mb/s)
- Long-term commitment: We are seeking to build a long-term, lasting relationship
Character Requirements
- Integrity: Unquestionable ethics and honesty in all dealings
- Discretion: Mature judgment about what to share, when, and with whom
- Initiative: Self-starter who doesn't wait for instructions
- Adaptability: Thrives in changing environments and unclear situations
- Resilience: Bounces back quickly from setbacks or course corrections
- Humility: Willing to tackle any task, no matter how small or unglamorous
- Intellectual confidence: Comfortable challenging ideas respectfully and proposing better alternatives
What Sets This Role Apart
This position requires someone who can:
- Think like an owner: Make decisions as if it were your own business
- Connect dots: See relationships between seemingly unrelated tasks and optimize accordingly
- Question intelligently: Know when to push back on requests that don't make sense
- Improve continuously: Constantly refine processes and suggest better ways of doing things
- Balance autonomy with alignment: Know when to act independently vs. when to seek input
Compensation & Benefits
Competitive compensation commensurate with experience, including:
- Salary ranging from USD $2,500 to $3,500/month
- This is a fully remote position
Application Requirements
Please submit:
- Detailed cover letter explaining why you're uniquely suited for this role
- Resume highlighting relevant experience managing complex, diverse responsibilities
- Three professional references who can speak to your ability to work autonomously and effectively
We're looking for someone who reads this description and thinks "This is exactly what I've been looking for" rather than feeling overwhelmed. If you're energized by variety, complexity, and the opportunity to have massive impact, we want to hear from you.
Final note: If you're someone who prefers clear task lists and detailed instructions, this role isn't for you. We need a true thinking partner who can navigate ambiguity and create structure where none exists.
- Department
- Office & Marketing
- Locations
- Toronto (South Etobicoke)
- Remote status
- Fully Remote
Toronto (South Etobicoke)
Why join the TLC team?
-
A philosophy you can get behind
At TLC we believe in a culture where staff, parents and children are always treated with respect and kindness. -
Employer-paid professional development
We ensure staff remain at the top of their game by providing them with professional development opportunities led by experts in their fields. -
Top-of-the-market Salary and Compensation
Because you should be compensated fairly. After all, you are moulding the future stars of the world! -
A generous benefits package
Because health and wellbeing should be everyone's #1 priority. -
A beautiful environment
We have invested heavily in making a space where staff and students can thrive. With plenty of natural light, high ceilings, and a calming zen ambiance, we have created the perfect environment for little ones to develop to their full potential. Our large, half-acre playground is just the cherry on top. -
So much fun!
Part of our raison d’être is to laugh a lot. We make a point of organizing fun and engaging team experiences, including team nights out, special events at work, and holiday celebrations. Because, why not?
About The Little Campus
The Little Campus (TLC) is a private Early Childhood private school located in Etobicoke, part of Toronto’s west end.
We offer premium, high-end childcare and educational services with highly trained educators and a teaching approach that puts children's health and well-being first.
At TLC, we give children every opportunity to satisfy their curiosity about the world around them while preparing preschoolers for school and life — all in a caring, safe, fulfilling environment.
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